For technical help with any Rochelle product, please contact us directly in the USA at 512.339.8188 or by e-mail at email@example.com. If this is a 3540 support request, please include your log file (C:\Program Files\Rochelle\lib\Log3540XX.xml) with the email.
Software Upgrades: We provide free software upgrades to customers of our existing test instruments. If you are a current Rochelle customer and would like to obtain the latest version software for your products, please e-mail us at firstname.lastname@example.org and include the model number and your version number.
Calibration & Repair: For routine calibration and repair service, please obtain a Return Material Authorization (RMA) number from email@example.com before shipping products to us. The Rochelle shipping address is:
2120 W Braker Lane
Austin, TX 78758
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