Rochelle Communications: Advanced Telephony Emulation and Analysis - Innovative Solutions for Telephone Testing, SMS Testing, Modem Testing, Caller ID Testing, PESQ / Voice Quality Testing, Central Office Simulation, Telephone Line Simulation, and Network Emulation, and Handset and Headset Simulation

Technical Support:

For technical help with any Rochelle product, please contact us directly in the USA at 512.339.8188 or by e-mail at techsupport@rochelle.com. If this is a 3540 support request, please visit the update page and try the latest software. If that doesn't fix your problem, please include your log file (C:\Program Files\Rochelle\lib\Log3540XX.xml) with the email.

Software Upgrades: We provide free software upgrades to customers of our existing test instruments. If you are a current Rochelle customer and would like to obtain the latest version software for your 3540, please visit the update page. For other products, please e-mail us at techsupport@rochelle.com and include the model number and current version number.

Calibration & Repair: For routine calibration and repair service, please obtain a Return Material Authorization (RMA) number from techsupport@rochelle.com before shipping products to us. The Rochelle shipping address is:

Rochelle Communications
8140 North Mopac Freeway
Building 1 Suite 135
Austin, TX 78759
USA

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